Thank you for shopping at Suma Collections. We’re delighted to offer you an exceptional shopping experience, including smooth and reliable shipping services. Please review our shipping policy below:
Shipping Destinations
We currently ship to addresses within India. We do not offer international shipping at this time.
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may be extended during peak seasons or holidays.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 5-7 business days after processing.
- Expedited Shipping: Estimated delivery within 2-3 business days after processing.
Shipping Rates
Shipping rates are calculated based on the weight of the items in your order and the selected shipping method. You can view the shipping costs at checkout before finalizing your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this information to track the status of your delivery.
Shipping Delays
While we strive to ensure timely delivery of all orders, please note that unforeseen circumstances such as weather delays or carrier issues may occasionally impact delivery times. If you experience any delays with your order, please don’t hesitate to contact our customer support team for assistance.
Shipping Restrictions
Some items may be subject to shipping restrictions due to size, weight, or other factors. These restrictions will be clearly noted on the product page, and shipping options may be limited for such items.
Order Changes and Cancellations
If you need to make changes to your order or cancel it after it has been placed, please contact us as soon as possible. Once an order has been shipped, we are unable to make any changes or cancellations.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact us immediately so that we can assist you in resolving the issue. We will work with the carrier to initiate a claim and ensure that you receive a replacement or refund for the affected items.
Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team. We’re here to help!
Email: sumafancyworld@gmail.com Phone: 9347494157 Monday – Friday: 9:00 AM – 5:00 PM (IST)
Updates to Shipping Policy
We reserve the right to update our shipping policy at any time. Any changes will be posted on this page, so please check back periodically for updates.
Last updated: April 14, 2024
Thank you for choosing Suma Collections!